Devoting and reaffirming its commitment towards providing best-in class services to its customers. India’s leading commercial vehicle brand Tata Motors has launched a first of its kind engine check up camp. The camp will be held for three months from 1st April to 30th June 2019 at 1500+ dealers and authorized service stations across the country.
Aimed at educating and creating awareness among customers and drivers about the importance of engine and vehicle mantainence and its benefits. Tips on maximizing vehicle performance, fuel efficiency and enhancing return on investments will be provided to the vehicle owners and drivers.
The initiative is supported by esteemed company vendors namely Cummins, Bosch, Lucas, Delphi, Fleet Guard, SEG, Turbo Energy, Tata Toyo, Banco and Allkraft who will have their presence in the campaign.
Commenting on the occasion, Mr. R. Ramakrishnan, Senior Vice-President, Customer care (Domestic and IB) CVBU, Tata Motors Limited, said, “We at Tata Motors aim to provide consistent quality service, backed by new technologies, to ensure our customers have a pleasant after sales experience. The objective of the Engine Health Check-up Service Camp is to assist our customers and channel partners in improving the efficiency of their vehicles. We believe such initiatives will enable us to build a strong connect and to enhance customer satisfaction.”
To provide a wholesome after sales experience, Tata Motors is providing its customers with over 26 initiatives, including:
Customer Care App: A single window mobile application, which gives access to a host of features including emergency SOS, Service Booking facility, Maintenance tips, Service History, Dealer location GPS Trip Meter etc.
Tata Alert: Tata Alert offers you 24 x 7 breakdown assistance & support for your Tata vehicle, so that your business functions nonstop.
Tata Zippy: Tata Zippy offers the shortest possible uptime of new vehicles, which comes in for repair so that your journey to success faces no delays.
Tata Kavach: Tata Kavach ensures that your business never goes off-track by offering the shortest possible uptime of vehicles, which comes in for accidental repair.
Service Onsite: To meet tight project schedules, tippers are deployed on-site, which are away from town-based dealers or TASS, get on-site service through on-site packages.
Mobile Service Van: With this service, customers can avail quick services at their doorstep.
Mobile Workshop & Container Workshops: 250+ Mobile Workshops and 550+ container workshops that are equipped with all tools and equipment, providing onsite service to vehicles across India, to save time and cost of repair.